Terms of service

Welcome to KawaiiPlushBag.store. These Terms of Service govern your use of our website and your purchase of products from our store. By visiting our website, browsing our products, placing an order, or using any part of our services, you agree to be bound by these Terms.

Please read these Terms carefully before using our website.

About Our Store

KawaiiPlushBag.store is an online shop offering cute, soft, kawaii-inspired products such as plush bags, tote bags, pencil cases, storage baskets, and other charming lifestyle accessories. Our goal is to provide customers with sweet, playful, and practical items that bring joy to everyday routines.

Our store is operated under the following contact information:

KawaiiPlushBag.store
13799 Rue du Grand Pré, Québec, QC, Canada
Email: seupport@KawaiiPlushBag.store
Phone: (800) 361-2613

Use of Our Website

By using our website, you agree to use it only for lawful purposes. You may not use our website in any way that could damage, disable, overburden, or interfere with the normal operation of the store.

You agree not to:

Use our website for fraudulent purposes
Attempt to access restricted areas of the website
Copy, reproduce, or misuse our website content without permission
Upload harmful code, viruses, or malicious software
Interfere with another customer’s shopping experience
Provide false or misleading information during checkout

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe a customer has violated these Terms.

Product Information

We make every effort to display our products as accurately as possible. This includes product photos, descriptions, sizes, colors, features, and other details.

However, we cannot guarantee that your device display will show product colors exactly as they appear in real life. Product measurements may also vary slightly due to manual measurement.

Product descriptions are provided for general information. We may update product details at any time without prior notice.

Pricing and Availability

All prices listed on our website are subject to change without notice. We reserve the right to modify or discontinue any product at any time.

Product availability may change quickly. Adding an item to your cart does not guarantee that the item will remain available until checkout is completed.

If an item becomes unavailable after you place an order, we may contact you to offer a replacement, store credit, refund, or cancellation.

Orders and Payment

When you place an order, you agree that all information provided is accurate and complete. This includes your name, shipping address, billing address, email address, and payment information.

We reserve the right to refuse or cancel any order for reasons including but not limited to:

Suspected fraud
Incorrect pricing
Product unavailability
Incomplete or inaccurate customer information
Payment issues
Violation of our policies

If your order is canceled after payment has been made, we will issue a refund according to our refund process.

Shipping and Delivery

Shipping times may vary depending on your location, selected shipping method, carrier delays, customs processing, weather conditions, holidays, or other circumstances outside our control.

Estimated delivery times are not guaranteed. Once an order has been shipped, delivery is handled by the shipping carrier.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy. By purchasing from our store, you agree to the conditions described in that policy.

Please review our Return and Refund Policy before placing your order.

Intellectual Property

All content on KawaiiPlushBag.store, including website design, text, graphics, logos, images, product descriptions, and branding, is the property of our store or used with appropriate permission.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without written permission.

Third-Party Tools and Services

Our store may use third-party services such as Shopify, payment processors, shipping providers, analytics tools, or marketing tools. These third-party services may have their own terms and privacy policies.

We are not responsible for the content, policies, or practices of third-party websites or services.

Limitation of Liability

To the fullest extent permitted by law, KawaiiPlushBag.store shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of our website or products.

This includes but is not limited to:

Delivery delays
Lost packages caused by carrier issues
Minor product variations
Website interruptions
Customer misuse of products
Errors caused by incorrect customer information

Our maximum liability for any order shall not exceed the amount paid for that order.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page. Continued use of our website after changes are posted means you accept the updated Terms.